"Always been so helpful and willing to go out of way to find info for us."
-Participant's family member
"The person who stayed on the line while my aunt waited for the first responders was very calm and kept my aunt from becoming worried/agitated. Thank you!"
-Medical Alert customer
"Overall the services from Self Direct are excellent. I would highly recommend them."
-Participant's family member
"Our service coordinator has been a wonderful help to our family…."
-Participant's family member
"Everyone has been so nice and patient with my mother. At 85 she doesn't hear or see well and when she accidentally hits her button the firemen just make sure she's okay and explain what happened. They don't make her feel bad or embarrassed. I thank you!"
-Medical Alert customer
"Case manager is very efficient and keeps us informed of changes etc…"
-Anonymous
"I feel very secure in my apartment"
-Medical Alert customer
"Very helpful staff. Very courteous and helpful."
-Participant
"Didn't think I would need one. So wrong. It proved to be beneficial to me when I fell in my home in June of 2017, which required a 2 day hospital stay. Glad I had it."
-Medical Alert customer
"I would like to say how grateful I am for the staff. They are wonderful people."
-Participant
"I have been very lucky and have not had to call for help and use your services. The few times I have interacted with anyone from your company it has been a positive experience. I am glad that I have your service in case I ever need it."
-Medical Alert customer
"The people are very kind and concerned for my welfare. I had a couple of false alarms and the response was almost immediate."
-Medical Alert customer